Terms of Service

1. Acceptance of Terms

By accessing and using the KOGEN website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

These terms of service govern your use of services provided by:

3. Use License

Permission is granted to temporarily download one copy of the materials on KOGEN's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by KOGEN at any time.

4. Product Information and Orders

4.1 Product Descriptions

We strive to provide accurate product descriptions and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

4.2 Pricing

All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.

4.3 Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline any order for any reason at our sole discretion.

5. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information when requested
• Maintain the confidentiality of your account credentials
• Use our services only for lawful purposes
• Respect intellectual property rights
• Not engage in any activity that may harm our systems or other users
• Comply with all applicable laws and regulations

6. Payment Terms

6.1 Payment Methods

We accept various payment methods as specified during the checkout process. Payment must be received in full before product shipment.

6.2 Payment Security

All payment information is processed securely. We do not store complete payment card information on our servers.

6.3 Refunds and Returns

Our refund and return policy is subject to our separate Return Policy document, which is incorporated herein by reference.

7. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of KOGEN and its licensors. The service is protected by copyright, trademark, and other laws.

7.1 Trademarks

KOGEN, our logo, and other marks are trademarks of KOGEN Biotechnology Co., Ltd. You may not use these marks without our prior written consent.

7.2 User Content

By submitting content to our service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute such content in connection with the service.

8. Quality Assurance

We are committed to providing high-quality natural plant extracts and botanical ingredients. All products undergo rigorous quality control testing to ensure:

• Purity and potency specifications
• Microbiological safety standards
• Heavy metals and pesticide residue limits
• Compliance with regulatory requirements

9. Limitation of Liability

In no event shall KOGEN, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

10. Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

• Excludes all representations and warranties relating to this website and its contents
• Excludes all liability for damages arising out of or in connection with your use of this website

11. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the People's Republic of China, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: